Reference

Understand How 2x2 Handles Your Data

This Privacy Policy sets out exactly what personal data 2x2 collects when you open an account, how we use it, and the choices you have over it.

Data You ControlTransparent CollectionSecure Account StorageIndia-Applicable RightsDirect Contact Path
Explore the Lobby Read FAQ
2x2 Understand How 2x2 Handles Your Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about how your data is handled, want to correct an error in your account, or would like to submit a deletion request, our privacy team is reachable…

Email Privacy Team Send your data access, correction, or deletion request to our dedicated privacy address. Include your registered email and account number so we can locate your records without delay.
Live Chat Support Open the chat window inside your 2x2 account and select the Privacy topic. An agent can log your request and confirm the timeline for a response during supported hours.
In-Account Data Portal Navigate to Account Settings, then Privacy, to download a copy of the personal data we hold, update your communication preferences, or withdraw consent for marketing messages at any time.
HOW WE PROTECT YOU

Explore Our Data Handling and Security Approach

We have built data-handling practices that apply from the moment you open your account through to every deposit and withdrawal.

Data Encryption in Transit

All data exchanged between your device and our servers travels over TLS 1.2 or higher. This covers login credentials, UPI references, and personal details — nothing moves in plain text at any point.

Cookie Controls You Manage

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can adjust or withdraw cookie consent at any time through the cookie settings panel in your browser or account.

Account Access Security

Two-step verification is available on every 2x2 account. We recommend enabling it so that even if your password is compromised, a second code — sent to your registered phone — is required before access is granted.

Data Retention Windows

Active account data is kept while your account is open. If you close your account, we retain only what applicable Indian law requires us to hold for tax or fraud-prevention purposes, then delete the rest on a scheduled cycle.

Third-Party Processor Limits

Payment processors such as those handling UPI and Paytm flows receive only the minimum data needed to complete a transaction. They operate under data-processing agreements that prohibit them from using your information for their own marketing.

How to Request Changes

Submit a written request via email or the in-account portal. We will verify your identity, locate your record, and either provide the data, make the correction, or confirm deletion — with a written response at each stage.

Switch Through Common Privacy Questions

The questions below cover the personal-data scenarios that come up most often for people using 2x2 from India. If your question is not listed, the support channels in the section above are the fastest way to reach our privacy team.

We collect your name, email address, phone number, date of birth, and payment identifiers such as your UPI handle or Paytm number. Device information and session logs are also captured for security and fraud prevention purposes.

We share only what is necessary with payment processors to complete UPI, Paytm, or PhonePe transactions, and with identity-verification services where local law requires it. We do not sell your data to advertisers or unrelated third parties.

Once you close your account, we retain data only for the period required by applicable Indian law — typically for tax and anti-fraud obligations. Data that is no longer legally required is deleted on our scheduled data-purge cycle.

Submit a data-access request through the Privacy section in your account settings or email our privacy team directly. Include your registered email and account ID so we can locate your file and respond within 30 days.

Yes. Send a correction or deletion request via the in-account data portal or by email. We will verify your identity and process the request, subject to any legal obligation that requires us to retain specific records.

Session cookies keep your login active; analytics cookies help us improve page load and navigation. You can withdraw consent for non-essential cookies at any time through your browser settings or the cookie panel inside your account.

Yes. All payment data travels over encrypted connections and only the transaction reference — not your full bank details — is stored on our side. Payment processors handling UPI and PhonePe flows are contractually bound to keep your data secure.

Related Pages

About Us Berry Burst 2x2 App 2x2 Casino